Innovative Ways to Enhance the HCP Onsite Sign-In Process

September 27, 2019

Streamlining HCP Event Attendance Tracking: Embracing Current Technologies and Best Practices

For meeting planners, streamlining event check-ins and attendance tracking has become crucial, especially in the healthcare industry where compliance with ever-changing regulatory requirements is paramount. Manual sign-in sheets are no longer the preferred option, as they are prone to errors and can be time-consuming to manage. To ensure accurate reporting of attendance information and transfer of value (TOV) for healthcare providers (HCPs) attending pharma conferences and events, the meetings industry has shifted towards utilizing customer relationship management (CRM) software and other advanced tools.

CRM Software: The Industry Standard

According to regulations, we are required to capture and report accurate attendance information as it relates to transfer of value (TOV). Customer relationship management (CRM) software has become the industry standard for event attendance tracking. Many CRMs offer event modules that provide attendees with unique barcodes. These barcodes can be easily scanned during education sessions and hosted meals, automatically linking the attendance data to the HCP's record in the CRM. This approach ensures a seamless reporting system with minimal errors, helping meeting planners comply with regulatory requirements effectively and efficiently.

Utilize Apps for On-Site Check-In and Attendee Management

Apps like Cvent’s On Arrival have proven to be valuable tools for on-site check-in and attendee management. These apps offer a user-friendly platform to manage event registration and track attendance. With features like unique barcodes, these apps not only enhance the check-in process but also simplify the reporting of attendance data. Choosing the right app can significantly improve the overall event experience for attendees and meeting organizers alike.

Online Event Management Programs: A Budget-Friendly Option

For those unable to invest in a CRM system, online event management programs offer an alternative solution. These programs, available through subscription, enable meeting planners to set up registration and efficiently track attendance. Additionally, they often allow exporting data in .csv and .xls formats, making it convenient to generate the necessary reports for HCP compliance. While not as seamless as CRM-integrated solutions, these programs still provide a viable and cost-effective means of maintaining accurate attendance records.

Tracking Attendance Manually: An Option with Caution

In cases where technology solutions are not feasible, tracking attendance manually on a computer remains a possibility. With the attendee list pre-populated on an Excel spreadsheet, staff can document attendees as they enter the session. While this method offers a face-to-face interaction with attendees, it can be time-consuming for staff and is susceptible to human error. Nonetheless, it is still preferable to relying on manual sign-in sheets, as deciphering handwritten entries can be a challenge.

Partnering with Infinix Global: Your Technical Resource for Enhanced Sign-In Processes

Managing the sign-in process for pharmaceutical conferences may seem overwhelming, but there's no need to worry. Infinix Global, your trusted partner, offer technical resources to enhance the HCP onsite sign-in process at your pharma events. By leveraging the right technology and expertise, you can streamline attendance tracking, maintain compliance, and create a seamless experience for both your attendees and staff.

In conclusion, meeting planners can embrace the current advancements in technology to ensure efficient and accurate attendance tracking at HCP events. Whether through CRM software, specialized apps, or online event management programs, there are options to suit various budgets and needs. By adopting these best practices and leveraging technical resources, organizers can elevate the event experience and meet the rigorous compliance requirements of the healthcare industry.